Refund policy
Return & Refund Policy
Last Updated: June 4, 2026
At The Macun King, we are committed to providing quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our policy below.
Returns
We accept returns within 30 days of the delivery date.
To be eligible for a return:
- The item must be unused and unopened.
- The item must be in its original packaging.
- Proof of purchase is required.
For health and safety reasons, we cannot accept returns of products that have been opened, used, or tampered with.
Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, or if you receive the wrong item, please contact us within 7 days of delivery.
Please include:
- Your order number
- A description of the issue
- Photos of the product and packaging
Once reviewed, we will provide a replacement or refund when appropriate.
Refunds
After your returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be issued to your original payment method.
Please allow 5β10 business days for the refund to appear on your account, depending on your financial institution.
Subscription Orders
Customers may cancel their subscription at any time through their account or by contacting our support team.
Subscription orders that have already been processed or shipped are not eligible for cancellation or refund.
To avoid future charges, please cancel your subscription before your next billing date.
Shipping Costs
Original shipping charges are non-refundable unless the return is the result of our error, a damaged product, or an incorrect shipment.
Customers are responsible for return shipping costs unless otherwise required by law.
Contact Information
If you have any questions regarding this policy, please contact us:
The Macun King
Email: contact@themacunking.com
Website: www.themacunking.com